Poznavanje i percepcija neverbalne komunikacije studenata u Zagrebu

master's thesis

• Title (english): Perception of nonverbal communication by students in Zagreb
• Author: Sara Jovanović
• Mentor: Danijel Labaš (mentor)
• Committee member: Vine Mihaljević (predsjednik povjerenstva)
• Committee member: Lana Ciboci (član povjerenstva)
• Committee member: Danijel Labaš (član povjerenstva)
• Granter: University of Zagreb; Faculty of Croatian Studies; (Department of Communication Sciences); Zagreb
• Defense date and country: 2016-09-07, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Communicology

Abstract

Neverbalna komunikacija odnosi se na komunikaciju koja se odvija bez verbalnih elemenata i to između dva ili više sudionika. U neverbalnu komunikaciju spadaju geste, mimika, pogledi, položaj i pokreti tijela kao i paralingvistički komunikacijski elementi, a njome izražavamo emocije, stavove, mišljenja i potičemo ili ograničavamo/završavamo komunikaciju. Cilj ovog rada jest prikazati karakteristike neverbalne komunikacije, rezultate provedene ankete i koliko su ti rezultati u skladu s mišljenjima stručnjaka. Anketa se provodila među studentima na sveučilišnim i stručnim studijima u Zagrebu. Rad se sastoji od pet većih cjelina. Na početku objašnjavamo razliku između verbalne i neverbalne komunikacije, zatim govorimo o neverbalnoj komunikaciji, njenom značenju i o tome što znače pokreti pojedinih dijelova lica i tijela. U sljedećem poglavlju dotičemo se psihologije neverbalne komunikacije, nakon toga govorimo o razlikama u kulturi i neverbalnom ponašanju, a u završnim poglavljima objašnjavamo metodologiju, načine provođenja ankete i tumačimo njene rezultate, te donosimo zaključak.

Abstract (english)

Non-verbal1 communication is communication that takes place without the verbal elements and between two or more participants. The non-verbal communication includes gestures, facial expressions, views, position and movements of the body as well as paralinguistic communication elements, and it expresses emotions, attitudes, opinions and encourages or limits / stops communication. The aim of this thesis is to describe the characteristics of non-verbal communication, the survey results and how these results are in line with the opinions of experts. The survey was conducted among students at the university and professional studies in Zagreb. The work consists of five major sections. At the beginning we explain the difference between verbal and non-verbal communication, then we talk about non-verbal communication, its meaning, and about what is meant by movements of certain parts of the face and body. In the next chapter we write about the psychology of non-verbal communication, then we write about the differences in culture and non-verbal behavior, and in the final chapters we explain the methodology, ways of conducting surveys and we interpret its results and make conclusions.

• Keywords: neverbalna komunikacija; neverbalno ponašanje; geste; mimika; pokreti tijela
• Keywords (english): non-verbal communication; non-verbal behavior; gestures; facial expressions; movements of the body
• Language: croatian
• URN:NBN: urn:nbn:hr:111:811482
• Study programme: Title: Department of Communication Studies; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra komunikologije (magistar/magistra komunikologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2016-10-06 08:04:30