Spremnost zaposlenika na prijavu devijantnih ponašanja na radnom mjestu

master's thesis

• Title (english): Employees' willingness to report deviant behavior in the workplace
• Author: Barbara Prprović
• Mentor: Irena Cajner Mraović (mentor)
• Mentor: Branko Lobnikar (mentor)
• Committee member: Dario Pavić (predsjednik povjerenstva)
• Committee member: Marija Brajdić Vuković (član povjerenstva)
• Committee member: Irena Cajner Mraović (član povjerenstva)
• Granter: University of Zagreb; Faculty of Croatian Studies; (Department of Sociology); Zagreb
• Defense date and country: 2016-09-30, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Sociology

Abstract

Spremnost zaposlenika na prijavljivanje devijantnih ponašanja na radnom mjestu u ovom radu je analizirana kao jedna od četiri dimenzije organizacijsko-kulturološkog pristupa devijantnim ponašanjima. Istraživanje je provedeno na uzorku od 70 zaposlenika Međimurskih voda, tvrtke čije sjedište je u Međimurskoj županiji, a koja se bavi distribucijom vode i održavanjem vodovodnog te kanalizacijskog sustava. Podaci prikupljeni temeljem prilagođenog anketnog upitnika o profesionalnom integritetu u kojem se traži mišljenje zaposlenika o 10 različitih situacija prema izvornom upitniku kojeg su kreirali Klockars i Kutnjak Ivković (1999). Izračunati su osnovni statistički parametri, a nakon toga su utvrđeni pokazatelji pouzdanosti upitnika (Cronbach's alfa = 0,81). Daljnji rezultati dobiveni su T-testom i korelacijskom analizom. Utvrđena je statistički značajna povezanost spremnosti prijave devijantnog ponašanja sa spolom zaposlenika, njihovom dobi, godinama zaposlenja u tvrtki te položajem unutar tvrtke. Međutim, utvrđeno je da ne postoji statistički značajna povezanost spremnosti zaposlenika da prijave devijantno ponašanje na radnom mjestu i njihove školske spreme. Promatrajući rezultate može se uočiti da je potrebno poboljšati rad na terenu kako bi se različitim kontrolama i zadužnicama spriječile krađe materijala, malverzacije i dodatni troškovi koje bi pritom tvrtka mogla imati. Dogovori voditelja gradilišta s izvođačem radova o fiktivnim troškovima i prisvajanje koristi nauštrb Međimurskim vodama prepoznati su kao najozbiljniji scenariji te su ih zaposlenici najviše spremni prijaviti. Dobiveni rezultati upućuju na zaključak da su Međimurske vode organizacija koja je uspjela stvoriti organizacijsku kulturu netolerantnu prema devijantnim ponašanjima te ih karakterizira visoka razina profesionalnog integriteta.

Abstract (english)

The willingness of employees to report deviant behavior at the workplace in this paper is analyzed as one of the four dimensions of organizational and cultural approach to deviant behaviors. The study was conducted on a sample of 70 employees of Međimurske vode company whose headquarters are in Međimurje County. The company deals with the distribution of water and maintenance of water supply and sewerage system. Data required for the survey was collected on the basis of the customized questionnaire about professional integrity seeking the opinion of employees of 10 different situations according to the original questionnaire which was created by Klockars and Kutnjak Ivković (1999). We calculated the basic statistical parameters and then set out indicators of reliability of the questionnaire (Cronbach's alfa = 0,81). Further results were obtained by the T-test and correlation analysis. There was a statistically significant association between the willingness of employees to register deviant behavior in the workplace and the sex of employees, their age, years of employment in the company and position within the company. However, no statistically significant correlation between the willingness of employees to register deviant behavior in the workplace and their educational qualifications were identified. Observing the results it can be noticed that there is a need to improve outreach in order to prevent theft of materials, fraud and additional costs that the company could have. That can be avoided by introducing various checks and promissory notes. Arrangements between construction site manager and contractor about the fictitious costs and benefits at the expense of appropriation Međimurskim waters have been identified as the most serious scenarios and employees are most willing to register them. The results indicate that the Međimurske vode is an organization that has managed to create an organizational culture intolerant of deviant behaviors and are characterized by a high level of professional integrity.

• Keywords: devijantnost na radnom mjestu; organizacijsko-kulturološki pristup; spremnost prijavljivanja devijantnih ponašanja
• Keywords (english): deviance at the workplace; organizational and cultural approach; willingness to register deviant behavior
• Language: croatian
• URN:NBN: urn:nbn:hr:111:013163
• Study programme: Title: Department of Sociology; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra sociologije (magistar/magistra sociologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2016-11-04 09:28:25