Novi načini rada i oporavak od posla: uloga pametnih telefona

master's thesis

• Title (english): New ways of working and work recovery: the role of Smartphones
• Author: Dora Pavlinić
• Mentor: Maša Tonković Grabovac (mentor)
• Committee member: Anita Lauri Korajlija (predsjednik povjerenstva)
• Committee member: Iva Černja (član povjerenstva)
• Committee member: Maša Tonković Grabovac (član povjerenstva)
• Granter: University of Zagreb; Faculty of Croatian Studies; (Department of Psychology); Zagreb
• Defense date and country: 2018-09-25, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Psychology

Abstract

Postojeća literatura ukazala je na učestalost korištenja pametnih telefona u poslovne svrhe i njegovu povezanost s oporavkom od posla. Skoro sva istraživanja na tu temu su pokazala kako česta uporaba pametnih telefona otežava oporavak od posla. Cilj ovog istraživanja bio je utvrditi povezanost korištenja pametnih telefona i oporavka od posla te vidjeti promjene u oporavku od posla ovisno o broju minuta koliko su zaposlenici koristili pametni telefon nakon posla u poslovne svrhe. Dodatno, htjeli smo dobiti uvid u radne zadatke i razloge zašto ih obavljaju nakon radnog vremena te ih povezati s oporavkom od posla. Metodom snježne grude prikupili smo 336 sudionika od čega je 82 sudionika (M=16, Ţ=56) u dobi od 23 do 61 sudjelovalo u dnevnik studiji. Sudionici su pet dana u tjednu ispunjavali upitnik koji se sastojao od upitnika oporavka od posla i upitnika o korištenju pametnih telefona koji smo konstruirali za potrebe istraživanja. Rezultati su pokazali kako postoji povezanost između korištenja pametnih telefona i oporavka od posla, na način da oni koji više dana u tjednu i više minuta koriste pametne telefone doživljavaju lošiji oporavak od posla. Dobivena povezanost mijenjala se kroz tjedan ovisno o broju minuta koje su koristili pametni telefon. Pametni telefoni se najčešće koriste radi provjere e-maila, a razlog tome je da zaposlenici budu u toku s poslom. Oporavak je bio značajno manji kada se pametni telefon koristio radi dogovara s kolegama, priprema unaprijed ili provjeravanja e-maila zbog nedovoljnog vremena za to na poslu ili očekivanja nadređenog.

Abstract (english)

The existing literature has pointed out the frequency of work-related smartphone use and its relationship with work recovery. Almost all research on this topic showed that frequent workrelated smartphone use inhibits work recovery. The aim of the present study was to investigate the relationship between work-related smartphone use and work recovery, to see whether there is a difference in work recovery depending on number of minutes the employees used their smartphone for work purposes. Additionally, we wanted to get an insight in work tasks and reasons why they used smartphones and their relationship with work recovery. Using the snowball sampling method, we collected 336 participants, but only 82 of them (M=16, F=56) between the ages of 23 and 61 took part in the diary study. The participants were involved in a five-day diary study that consisted out of The Recovery Experience Questionnaire and Smartphone Use Questionnaire that was designed specifically for this study. Results have shown the existing relationship between work-related smartphone use and work recovery, in a way that those who use them more days or minutes in a week experience lower work recovery. The previously mentioned relationship changer during the week depending on the number of minutes they used their smartphone. Smartphones are mostly used for checking e-mails, while the reason for its usage is the wish to be in touch with the job. Work recovery is significantly lower when the smartphone is used for planning with colleagues, preparing in advance or checking the e-mail due to lack of time during work or superior’s expectations.

• Keywords: novi naĉini rada; dnevnik studija; pametni telefoni; oporavak od posla
• Keywords (english): new ways of working; diary study; smartphone use; work recovery
• Language: croatian
• URN:NBN: urn:nbn:hr:111:498472
• Study programme: Title: Department of Psychology; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra psihologije (magistar/magistra psihologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2018-09-20 10:04:54