Stres kod zdravstvenih djelatnika: usporedba medicinskih sestara na odjelima okologije i psihijatrije

master's thesis

• Title (english): Stres among health care workers: A comparison of psychiatry and oncology department nurses
• Author: Dragica Pejazić
• Mentor: Jasminka Despot Lučanin (mentor)
• Committee member: Maša Tonković Grabovac (predsjednik povjerenstva)
• Committee member: Adrijana Bjelajac (član povjerenstva)
• Committee member: Jasminka Despot Lučanin (član povjerenstva)
• Granter: University of Zagreb; Faculty of Croatian Studies; (Department of Psychology); Zagreb
• Defense date and country: 2016-09-29, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Psychology

Abstract

Kada se istražuje stres kod zdravstvenih djelatnika najčešće se usporeĎuje jedan vrlo stresan bolnički odjel s drugim, manje stresnim odjelom. Doprinos ovoga rada je što se usporeĎuju dva vrlo stresna odjela, kako bi se lakše identificirali najintenzivniji stresori i omogućilo se djelovanje na posljedice koje izaziva. Cilj istraživanja je bio ispitati postoje li razlike u ukupnom doživljaju i percepciji stresa te vrsti stresora koji djeluju na medicinske sestre s odjela onkologije i psihijatrije. Ispitivala se i povezanost pojedinih sociodemografskih obilježja i supervizije s ukupnim doživljajem stresa. U istraživanju je sudjelovalo 307 medicinskih sestara koje rade u tri bolnice u Zagrebu, na odjelima onkologije i psihijatrije. Uz upitnik za prikupljanje podataka o osnovnim sociodemografskim obilježjima, korišten je i Upitnik o stresorima na radnom mjestu bolničkih zdravstvenih djelatnika te Ljestvica percipiranog stresa. Istraživanje je bilo tipa papir-olovka, a sudionici su ispunjavali upitnik na svom radnom mjestu u bolnici. Nije utvrĎena statistički značajna razlika u ukupnom doživljaju i percepciji stresa na odjelima onkologije u usporedbi s odjelima psihijatrije. Istraživanjem je potvrĎeno kako na različitim bolničkim odjelima djeluju različite vrste stresora. Dobivena je djelomična povezanost izmeĎu ukupnog doživljaja i percepcije stresa i pojedinih sociodemografskih obilježja sudionika. Pokazalo se da medicinske sestre koje imaju organizirane supervizije imaju i značajno niži ukupan doživljaj stresa. Nalazi ovog istraživanja mogu koristiti u izradi plana za reduciranje razine stresa na radnom mjestu medicinskih sestara.

Abstract (english)

Research among health care workers usually compare one very stressful hospital ward with the one less stressful. The contribution of this paper is comparison of two very stressful hospital wards in order to help to identify the most intense stressors and facilitate the action to reduce the consequences which they cause. The aim of this research was to determine differences in overall stress experience, perceived stress and sources of stress among oncology and psychiatry nurses. We have also examined correlation of socio-demographic characteristics and supervision attendance with overall stress experience. The study included 307 oncology and psychiatry nurses from three different hospitals in Zagreb. In addition to socio-demographic questions, the questionnaire included The Occupational Stress Questionnaire for Hospital Health Care Workers and Perceived Stress Scale. The research was conducted by filling the paper form on their work place in hospitals. Statistically significant differences in overall stress experience and perception of stress between oncology nurses and psychiatry nurses have not been found. We have detected different types of stressors on different departments of the hospital and partial correlation between overall stress experience, stress perception and socio-demographic characteristics. Participation in supervision was associated with significantly lower overall stress experience. Findings of this study can be used for development of stress reduction plan for nurses.

• Keywords: medicinske sestre; onkologija; psihijatrija; stres; stres na poslu
• Keywords (english): oncology nurses; psychiatry nurses; stress; stress at work
• Language: croatian
• URN:NBN: urn:nbn:hr:111:376427
• Study programme: Title: Department of Psychology; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra psihologije (magistar/magistra psihologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2016-10-06 07:00:08