Kultura komuniciranja i njezin utjecaj na kvalitetu nastave

master's thesis

• Title (english): Communication culture and its impact on the quality of teaching
• Author: Ivona Tomić
• Mentor: Nada Zgrabljić Rotar (mentor)
• Committee member: Ljubica Josić (predsjednik povjerenstva)
• Committee member: Nina Ožegović (član povjerenstva)
• Committee member: Nada Zgrabljić Rotar (član povjerenstva)
• Granter: University of Zagreb; Faculty of Croatian Studies; (Department of Communication Sciences); Zagreb
• Defense date and country: 2017-09-20, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences

Abstract

Interpersonalna komunikacija je temeljni element našeg sporazumijevanja i djelovanja u društvu. Odvija se na verbalnoj i neverbalnoj razini izmeĎu dviju ili više osoba te se prilagoĎava situaciji u kojoj se odvija. Načinom na koji komuniciramo, smještamo se u odreĎene društvene kontekste i primjenjujemo različite obrasce (ne)prihvatljivog ponašanja. Ovim radom obuhvaćena je komunikacija izmeĎu profesora i studenata u akademskom okruţenju, s naglaskom na obrasce kulturnog ponašanja koje primjenjuju u meĎusobnoj interakciji. U radu su prikazani rezultati istraţivanja putem ankete namijenjene profesorima odnosno studentima diplomskog studija komunikologije Hrvatskih studija Sveučilišta u Zagrebu, cilj koje je bio usporediti njihove stavove o pojedinim obrascima (ne)kulturnog ponašanja i utvrditi njihovu procjenu utjecaja kulture komuniciranja na kvalitetu nastave u cijelosti.

Abstract (english)

Interpersonal communication is the fundamental element of our social interaction. It takes place on a verbal and non-verbal level between two or more individuals and adjusts to the circumstances in which it occurs. Based on the way we communicate, we position ourselves in a certain social context and employ different patterns of (non)acceptable behavior. This paper encompasses the communication taking place between professors and students in the academic environment, with an emphasis on the patterns of cultural behavior they apply in mutual interaction. It presents research results of the survey aimed at professors and graduate students of the Communication Studies division of the University Department for Croatian Studies at the University of Zagreb, aiming at comparing their points of view regarding individual patterns of (non)acceptable behavior and determining their assessment of the influence of the communication culture on education quality in its entirety.

• Keywords: profesori; studenti; komunikacija; interpersonalna komunikacija; kultura komuniciranja; uljudnost; bonton
• Keywords (english): professors; students; communication; interpersonal communication; communication culture; mannerliness; etiquette
• Language: croatian
• URN:NBN: urn:nbn:hr:111:441357
• Study programme: Title: Department of Communication Studies; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra komunikologije (magistar/magistra komunikologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2017-10-16 13:05:25